One can access money from their account if they live abroad by sending detailed notarized instructions.
Once all requirements are met, the approval of a consumer loan takes one day.
A minimum of ECD50.00 is needed to start a savings account.
For an individual employed with an organization: • Recent Pay Slip/Job Letter • Two pieces of Photo Identification • Proof of Address
For an individual who is self-employed: • Trader’s Licence/ Farmer’s Identification/ Fisherman’s Identification/ Job letter Stamped and Signed by Justice of the Peace (whichever is applicable) • Two Pieces of Photo Identification • Proof of Address
The lowest amount to leave to maintain a savings account is ECD5.00
For consumer loans: • Salary assignment/ Salary Deduction • Cash/ Endorser
For vehicle loans: • Salary assignment/ Salary Deduction • Bill of Sale on the vehicle to be purchased • Assignment of Comprehensive Vehicle Insurance
For mortgage loans: • Land to be purchased/ Property to be purchased/ House to be constructed (whichever is applicable • Salary Assignment/ Salary deduction • Peril insurance on property
Please note the following: i) Commercial loans can fall under the category of consumer or mortgage loan depending what is being offered as security. ii) Loan insurance is available iii) Other terms and conditions may apply.
The Bank’s opening hours are
Monday to Friday: 8:00 am to 2:30 pm Saturdays: 8:30 am to 11:00 am